Welcome to Allbäck Linoljeprodukter AB.
We follow Swedish consumer protection laws (the Consumer Purchase Act and the Distance Selling Act).
To shop with us, you must be at least 18 years old.
We reserve the right to cancel orders with incorrect personal details or credit issues.
All prices are shown including VAT.
Shipping costs are calculated based on order weight and displayed at checkout.
Normal delivery time: 1–5 working days from the order date.
During high season (April–September): 3–10 working days.
Applies to items in stock.
If a product is temporarily out of stock, it will be shipped later without extra shipping cost.
You will be notified by email in case of delays, and you always have the right to cancel the order if delivery takes too long.
After placing an order, you will receive an email confirmation with all details.
Please keep this for your records or if you need to contact our customer service.
For invoice purchases, a credit check is performed and a temporary credit limit is set for each order.
We offer several payment options through our checkout system.
Shipping cost depends on order weight and is shown at checkout before payment.
You can choose delivery for private customers or business customers.
We use several shipping partners, including Schenker, DHL, FedEx, UPS, and DSV.
Orders are sent to a nearby collection point.
Please include your mobile number for SMS notifications.
Orders over 40 kg are delivered to your home. You will be contacted by phone on the delivery day.
Orders are delivered directly to your business address.
If an item is damaged or lost during shipping, Allbäck Linoljeprodukter AB is responsible.
Please contact us within 14 days of delivery.
If an item is damaged or lost when you return it, you are responsible for the cost.
Unclaimed packages will be charged for all return and handling costs (payment within 10 days).
You have the right to cancel your purchase within 14 days of receiving your order.
Before returning any item, please contact our customer service:
Include the following in your message:
Order number
Invoice number
Name of the product(s)
Reason for return
Returned items must be unused, undamaged, and in original packaging with all accessories.
Return shipping costs are paid by the customer.
We do not accept returns sent as “cash on delivery” (COD).
Refunds are made once the returned item has been received and approved.
If you paid through Klarna, the refund will be made directly to your account.
Return address:
Allbäck Linoljeprodukter AB
Ö. Balkåkravägen 18
271 91 Ystad
Sweden
Your personal information is handled according to current data protection laws (GDPR).
We always aim to resolve any issue directly with our customers.
We follow the recommendations of the Swedish National Board for Consumer Disputes (ARN) and refer to the European Commission’s Online Dispute Resolution platform:
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